Jiali always holds a commitment to maximally meeting customer’s requirements with services from pre-sales to after-sales periods. We will offer customers the most cost effective gas safety products without compromise on quality and gas control and temperature control performance.
1. Pre-Sales Service
As required, we offer samples to customers who only need to pay the freight.
2. In-Sales Service
Delivery cycle is 20 days. If there are quality problem, we supply replacement parts to customer. If it is serious, you can send the product back for maintenance, and we will pay the freight.
3. After-Sales Service
We promise 1-year warranty. Under warranty, we undertake all the responsibilities and fees for sales return caused by product quality and quantity.
4. Other Services
We also offer design, custom-made, installation and training services. Our engineers give detailed explanation how to use and install. We also accept OEM order.